Truelancer Website

Truelancer Review: Is It Legit or a Scam?

By WFHR Editor
Published on December 4, 2022
Last updated: July 5, 2024

Are you looking for a way to make money on the side and become your boss? If so, Truelancer could be the perfect option for you. But is it legitimate or a scam? In this review, we’ll look at what Truelancer is and its pros and cons so that you can make an informed decision.

Truelancer is a freelance platform designed to connect freelancers with clients seeking their services. With an interface that facilitates the search and selection of projects based on an individual’s skills and interests, Truelancer aims to provide a user-friendly experience for new and seasoned freelancers. While offering abundant job opportunities, the platform hosts contests where freelancers can participate, potentially winning substantial prize money.

When delving into a Truelancer review, it is essential to examine the various aspects of the platform, including service quality, user experience, and the range of opportunities and limitations provided by the free membership.

Reviews from various sources suggest that the overall experience of Truelancer users varies, with some finding it an excellent platform for new freelancers. In contrast, others report general dissatisfaction with their purchases. Additionally, the limitations of free membership may affect the overall appeal of the platform for some users.

To reasonably assess Truelancer, it is vital to consider its rankings on freelance websites, reviews left by users, and the advantages and disadvantages of the platform in comparison to other freelance marketplaces. A neutral and informed perspective can help potential freelancers decide whether Truelancer is the right choice for their career goals.

What is Truelancer?

Truelancer Logo

Truelancer is an online freelance marketplace where people from all over the world can find remote work. Freelancers can register for free, create their profile, and bid on job postings from employers who need certain services or skill sets. After completing each project, the employer has the final say in who they choose to work with and pays via PayPal.

Benefits and Perks

How Does Truelancer Works

Truelancer offers several benefits and perks to freelancers and clients, making it an attractive platform for both parties. The key opportunities, benefits, and perks can be summarized as follows:

Diverse Job Opportunities: Truelancer provides many job opportunities for professionals in various fields, such as IT, design, marketing, content writing, and more. This allows freelancers to find suitable projects that match their skills and expertise.

Flexible Work Schedules: Freelancers have the freedom to choose their work hours and can decide when they want to take up a project. This flexibility allows them to balance their professional and personal life, offering a more comfortable lifestyle.

Transparent Pricing: The platform has a clear pricing structure, which makes it easy for freelancers and clients to understand the costs involved in a project. This helps in setting fair expectations and maintaining trust between both parties.

Efficient Support System: Truelancer offers a dedicated support system that assists freelancers and clients with any issues that may arise during project execution. This ensures a smooth working experience and fosters a positive work environment.

Protection Mechanisms: The platform contains measures such as milestone-based payments and dispute resolution systems to protect the interests of freelancers and clients alike. These mechanisms help ensure timely payments and maintain a healthy working relationship.

Networking Opportunities: Truelancer allows freelancers to build a robust professional network, connecting with clients and other freelancers in their industry. These connections can lead to future collaborations, recommendations, and career growth.

In summary, Truelancer offers numerous benefits and perks, providing diverse opportunities for professionals to grow their careers while enjoying an adaptable work-life balance. The platform’s transparent pricing, robust support system, and protection mechanisms allow for a seamless working experience, making it a popular choice for freelancers and clients alike.

Membership and Pricing

Truelancer Membership and Pricing
Truelancer / Truelancer

Truelancer offers different membership plans to cater to the diverse needs of its users. The platform provides both free and paid memberships with varying features and benefits. The free membership allows users to apply for projects with a limited number of bids, while the paid membership plans give users access to an expanded range of features and higher bid limits.

Paid membership plans come in four tiers: Basic, Professional, Business, and Premium. Each tier offers a specific set of benefits such as increased bid limits, faster withdrawal processing time, and profile promotion. Pricing for these plans may vary depending on factors like location, duration, and additional services.

PlanPriceBid LimitsWithdrawal TimeProfile Promotion
Basic$1060 BidsStandardNo
Professional$20125 BidsFastYes
Business$35225 BidsFasterYes
Premium$70500 BidsFastestYes

In addition to membership pricing, Truelancer also charges a service fee on completed projects. The fee may range from 8% to 10%, depending on the membership plan. Users who opt for paid memberships can benefit from lower service fees, an added advantage for those involved in higher-paying projects or who have a high project volume.

Users should choose the membership plan that best suits their needs and budget. It is essential to weigh the pros and cons of each plan and consider factors like project volume, desired features, and withdrawal preferences. Ultimately, the ideal membership plan will depend on the user’s specific requirements and financial objectives.

Working on Truelancer

Truelancer Freelance Jobs Page
Truelancer / Truelancer

Truelancer offers a platform where freelancers can find various projects and jobs suited to their skills and experience. This platform caters to both new and experienced freelancers, providing numerous opportunities to showcase their skills and build their portfolios.

Projects on Truelancer comprise diverse categories, making it easy for freelancers to find suitable jobs. Freelancers can filter projects based on their skills, location, and budget preferences. This simplifies the job search process and ensures that the freelancers find tasks that match their skill set and experience level.

For new freelancers, Truelancer offers an opportunity to explore the freelance market and gain exposure to different types of jobs. They can experiment with various projects to identify their areas of interest and sharpen their skills. The platform also provides resources and guidance to help beginners navigate the freelance job market effectively.

Experienced freelancers also find Truelancer valuable, as they can access higher-paying projects and establish long-lasting relationships with clients. Additionally, the platform’s rating and review system helps these seasoned professionals to build a strong reputation, which attracts more clients and projects.

Overall, Truelancer serves as a reliable platform for freelancers looking for diverse projects and tailored job opportunities. It caters to the needs of both new and experienced freelancers, allowing them to showcase their skills, gain experience, and grow their careers in the competitive freelance market.

Payment Process

Truelancer offers a secure and straightforward payment process for both freelancers and clients. When a project is posted, the client deposits funds into Truelancer’s escrow account. The money remains in the account until the project is completed and the client approves the work. This ensures that freelancers have assurance of payment, and clients can confidently pay knowing the work will meet their expectations.

Freelancers have different options for withdrawing their earned money from Truelancer. The platform supports popular payment gateways such as PayPal and Payoneer for smooth transactions. In addition to these international options, localized payment methods are available to cater to the needs of freelancers from various regions. The withdrawal process is simple, with prompt and timely disbursements.

It is essential to understand the fee structure on Truelancer. The platform charges a service fee based on the project’s budget or the agreed-upon payment for the work. This fee is automatically deducted from the final payout to the freelancer. Therefore, freelancers should keep these fees in mind when bidding on projects and negotiating prices.

In conclusion, the payment process on Truelancer is designed to ensure fair transactions and safeguard the interests of both freelancers and clients. With multiple payment options and a secure escrow system, users can confidently engage in freelance work and focus on delivering quality results.

Support and Communication

Truelancer Perks and Benefits
Truelancer / Truelancer

Truelancer’s support team has been commended by users for their professional advice and personified assistance. As freelancers often face challenges when selecting the right job and avoiding scams, having responsive support can significantly improve their overall experience.

In terms of communication, Truelancer offers a platform for collaboration between clients and freelancers. This enhances transparency and increases the chances of successful project completion. The support ticket system allows users to raise concerns or issues they encounter on the platform and receive timely responses from the support team.

Maintaining clear communication is essential for project success. On Truelancer, the collaboration features enable both parties to discuss project requirements, clarify doubts, and provide timely updates. This helps in ensuring that project goals are met and both parties are satisfied with the outcome.

The quality and speed of support provided by Truelancer contribute to its positive image among its users. By efficiently addressing concerns and promoting effective communication, Truelancer creates an environment that supports the growth and success of freelancers and clients alike.

Quality and Trustworthiness

Truelancer is a freelance platform that has received mixed reviews from its users, indicating that the quality and trustworthiness of the platform can vary. Some users have found the platform to be an excellent option for new freelancers, providing a range of services that cater to their needs. In a review from July 2023, the customer expressed satisfaction with their experience, despite a few limitations for free users in terms of project budgets they can apply to.

On the other hand, Truelancer’s average rating of 1.68 stars from 28 reviews on Sitejabber indicates that many customers are dissatisfied with their experience on the platform. This places Truelancer at the 112th rank among freelancing sites, according to the same source. Nevertheless, there are also positive experiences shared by users, with one from May 2022 commending the services provided as well as the efficiency of the project coordinator.

Reliability in terms of project quality and service can vary on Truelancer, and ensuring trustworthiness may depend on the specific freelancers or clients involved in a project. As with any freelance platform, it is essential for users to thoroughly research and communicate with potential partners before entering into contracts to minimize the risk of scams or illegitimate transactions.

When compared to other freelancing platforms, Truelancer’s overall rating is lower than some of its competitors, such as Upwork (3.5) and Freelancer (4.4), as per Trustpilot reviews. However, this does not necessarily mean that Truelancer is not a legitimate platform; it may still be suitable for users who take the necessary precautions and are willing to evaluate individual opportunities closely.

In conclusion, the quality and trustworthiness of Truelancer can be inconsistent, but it is still a platform that has the potential to provide beneficial freelance opportunities. It remains essential for users to approach each project with due diligence and seek out legitimate partners to ensure the best possible experience.

Employer Experience

Truelancer Freelancers for Hire
Truelancer / Truelancer

Truelancer is a platform that attracts various businesses and clients looking for professionals to complete their projects. Employers can confidently rely on the diverse pool of talented freelancers to meet their specific business needs. The platform offers a user-friendly interface that allows employers to navigate easily, post projects, and monitor their progress.

One of the standout features of Truelancer is its efficient support system that aids employers throughout their journey. Businesses can benefit from prompt assistance in case of any difficulties or queries they encounter. This level of support is invaluable for employers in ensuring a smooth process from start to finish.

The platform boasts a screening system that evaluates freelancers based on their skills and expertise. This helps employers select the most suitable candidate who best matches the project requirements. Additionally, Truelancer’s built-in review and rating system gives employers a better understanding of a freelancer’s past work experience and performance, making the selection process even more seamless.

In terms of payment, Truelancer has a secure escrow system that safeguards the funds involved. Employers can deposit the agreed amount into escrow, which is released to the freelancer only after the satisfactory completion of the project. This system instills confidence in both parties, ensuring that the work is done on time and to the expected levels of quality.

However, as with any platform, employers share mixed experiences. While some reviews praise the platform’s functionality and freelancer quality, others express disappointment with certain aspects, such as project delays or unsatisfactory results. It’s essential for employers to conduct their due diligence when selecting freelancers and communicate their expectations to ensure a positive experience.

Truelancer offers businesses and clients a platform to connect with skilled freelancers to complete their projects efficiently. The platform provides a streamlined process and support system that helps employers confidently navigate the hiring process. While every experience might not be perfect, Truelancer continues to expand and improve, catering to the ever-growing demands of today’s businesses and clients.

Sales and Services

Different Truelancer Services
Truelancer / Truelancer

Truelancer offers a diverse range of services to its clients, including logo design, content writing, web development, and more. Clients can easily buy services through their platform, choosing the most suitable freelancer for their project needs.

When it comes to logo design, Truelancer boasts a vast pool of talented graphic designers offering their expertise at varying price points. Clients can conveniently review different designers’ portfolios and work samples before selecting the one that matches their requirements and budget.

Sales on Truelancer typically follow a bidding model, where freelancers send proposals for projects posted by clients. This approach ensures a fair and competitive environment, allowing clients to choose from various options based on skills, experience, and pricing.

For freelancers, Truelancer provides a user-friendly platform to discover and apply for projects in their area of expertise. The website offers free and paid account options, with certain limitations for free users. For instance, free users may only apply to projects below a specific budget threshold. However, upgrading to a paid account grants access to additional benefits, such as applying for higher budget projects and enjoying an increased number of monthly proposals.

As seen in customer reviews, Truelancer has been rated 4.4 out of 5 stars on Trustpilot, with users praising its ease of use and potential for new freelancers to find opportunities. On G2, Truelancer has a rating of 4.6 out of 5 stars, indicating a generally positive perception among its users.

Pros of Truelancer

  • Easy-to-use platform
  • Wide variety of projects available
  • Low service fee
  • No minimum payment is required.
  • Flexible hours
  • Good customer support

Cons of Truelancer

  • Limited payment options (PayPal only)
  • High competition among freelancers can make it difficult to land projects
  • Relatively low pay compared to other sites.

Overall, Truelancer is a legitimate site that offers plenty of opportunities for those looking for freelance work. However, it has some drawbacks, such as limited payment options and high competition. Before committing to using this platform, make sure that you do your research and weigh up the pros and cons before making any decisions.

Frequently Asked Questions

What are the payment methods on Truelancer?

Truelancer offers multiple payment methods to ensure smooth transactions for freelancers and clients. Some commonly used payment options include PayPal, Payoneer, bank transfers, and local payment methods in certain countries. This flexibility in payment options makes it convenient for users across the globe to work on the platform.

Is Truelancer suitable for beginners?

Yes, Truelancer is suitable for beginners looking to kick-start their freelance careers. The platform offers a range of opportunities for new freelancers to find work and build their portfolios.

However, it is worth noting that certain features may be limited to pro or paid users. Regardless, Truelancer provides an excellent platform for new freelancers to gain experience and establish themselves in the industry.

How much can one earn on Truelancer?

The earnings on Truelancer can vary greatly depending on factors such as the freelancer’s skill set, experience, and dedication to finding work. While some users find the platform helpful in earning extra income, others may experience difficulties due to high competition and limited project opportunities. It is crucial for freelancers to consistently showcase their skills, build positive relationships with clients, and deliver high-quality work to increase their earning potential on Truelancer.

Related Resources